Reviews Raiffeisenbank Russia

What a mess with Raiffeisen Bank offices?

2 11

Оценка компании: Звезда 1 Звезда 2 Звезда 3 Звезда 4 Звезда 5

Отзыв полезен? Yes 68 / No 63
I have opened three card accounts in one of the Raiffaisen bank office located in North Butovo district (Moscow) in 2009. In crisis period Bank closed their office in North Butovo and transferred me to the office located in Leninsky Prospekt, about what I was informed only when I called to the Bank to discuss some issues (but not this information).
Now, to get to the new office I need to spend 2 hours instead of 10 minutes ...
I decided to go abroad and to pay there by card, I went to the nearest office of the Raiffaisen Bank to put money to my account.
Here I found that the Bank have two categories of offices - A and B (formerly ImpexBank). The accounts opened in offices B categories couldn’t be served in offices A categories. I can put my money to the account only through ATM.

In fact, it's 2 different banks operating under one name - Raiffaisen, and for so many years they can not establish a normal work between offices !!!! They use two different systems and couldn’t combined them into one to provide their clients with the most professional support.
The crisis passed, and the Bank opened an office in my district again. But the category of the office is A. Now I need to close my account in office B category and opened an account again in the office A category which located near my home. F*cking shit!
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